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Privacy Policy

Effective Date: January 1, 2026

iCare Telecare, PLLC (“iCare,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how information is collected, used, and protected when you interact with our website and services.

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Information We Collect

We may collect limited personal information when you:

  • Submit a contact or inquiry form

  • Schedule an appointment

  • Communicate with us electronically

  • Access patient portals or third-party services linked through our website

Information collected may include your name, email address, phone number, and other information you choose to provide. We do not collect personal health information (PHI) through general website forms.

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How We Use Information

Information collected through our website is used to:

  • Respond to inquiries

  • Provide requested information

  • Facilitate scheduling and access to services

  • Improve website functionality and user experience

We do not sell or rent personal information.

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Telehealth & Third-Party Services

Our website may link to third-party platforms used for scheduling, patient portals, telehealth services, or testing coordination. These platforms operate under their own privacy and security policies. iCare is not responsible for the privacy practices of third-party services.

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Cookies & Website Analytics

We may use standard website analytics tools to understand how visitors interact with our website. These tools may collect non-identifiable information such as browser type, pages visited, and general usage patterns.

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Data Security

We take reasonable measures to protect personal information from unauthorized access or disclosure. However, no internet transmission or electronic storage system is completely secure.

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Children’s Privacy

Our website is not intended for use by children under the age of 13 without parental involvement. We do not knowingly collect personal information from children through our website.

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Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

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Contact Us

If you have questions about this Privacy Policy, you may contact us through the contact information provided on our website.

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Care & Access
Appointments are conducted via secure telehealth. Prescriptions are sent electronically to the pharmacy of your choice. When testing is required, patients are guided through home-based or local options as appropriate.

Important Information
iCare does not provide emergency or crisis services. If you are experiencing an emergency, call 911 or contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

Legal

© 2026 iCare Telecare, PLLC. All rights reserved.

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